DESIGN + CONTENT REQUESTS

• DESIGN INTAKE FORM
• SOCIAL MEDIA REQUESTS

DAILY OPS

• CH DOWN DETECTOR
• DAY IN THE LIFE NOTES (MANAGER LOG)
  • SEARCH THE MANAGER LOG
• CLOSING THE LOCATION CHECKLIST
• PHONE SYSTEMS
  • SPECIAL HOURS OR MESSAGES
  • SEE MISSED CALLS
• BASIC TECH TROUBLESHOOTING
  • DID YOU UNPLUG IT?
  • IS IT ON?

POS + TECH

• TECH ONBOARDING & EMAIL CREATION
• CH EMAIL OPERATIONS
  • APPS TO USE
  • CH EMAIL SIGNATURE
• POS OPERATIONS — EMPLOYEE STANDPOINT
• POS OPERATIONS — MANAGEMENT STANDPOINT
• CH GOOGLE DRIVE
  • LOCATION FOLDER
  • MANAGERS SHARED FOLDER
• CH GOOGLE FORMS
  • QUIZ TEMPLATE
  • 360° TEMPLATE
  • HOW TO DEPLOY 360

RESERVATIONS + REPUTATION

• OPENTABLE
  • RESERVATIONS
  • AVAILABILITY PLANNING
  • MESSAGING
  • AGGREGATING REVIEW SCORE
  • REPUTATION MANAGEMENT
• GOOGLE BUSINESS
  • REVIEWS
  • RESPONSE PROCESS
  • HOURS & INFORMATION UPDATES
  • CLAIMING
  • SHARING ACCESS
• YELP BIZ
  • REVIEWS
  • RESPONSE PROCESS
  • HOURS & INFORMATION UPDATES
  • CLAIMING
  • SHARING ACCESS
  • PAYOUTS