1. THE KNOWLEDGE FOLDER
2. OPS MEETING OVERVIEW
3. DESIGN INTAKE FORM
4. LEADERSHIP CHECKLIST TEMPLATE
5. AFTERNOONS WITH AI | VOLUME 01
6. MID MORNING MANTRA | VOLUME 01
7. SOCIAL MEDIA REQUESTS
8. POS OPERATIONS | EMPLOYEE STANDPOINT
9. POS OPERATIONS | MANAGEMENT STANDPOINT
10. CH EMAIL OPERATIONS
    1. APPS TO USE
    2. CH EMAIL SIGNATURE
11. CH GOOGLE DRIVE
    1. LOCATION FOLDER
    2. MANAGERS SHARED FOLDER
12. CH GOOGLE FORMS
    1. QUIZ TEMPLATE
    2. 360° TEMPLATE
    3. HOW TO DEPLOY 360
13. OPENTABLE
    1. RESERVATIONS
    2. AVAILABILITY PLANNING
    3. MESSAGING
    4. REPUTATION MANAGEMENT
14. GOOGLE BUSINESS
    1. REVIEWS
    2. RESPONSE PROCESS
    3. HOURS & INFORMATION UPDATES
    4. CLAIMING
    5. SHARING ACCESS
15. YELP BIZ
    1. REVIEWS
    2. RESPONSE TEMPLATE
    3. HOURS & INFORMATION UPDATES
    4. CLAIMING
    5. SHARING ACCESS
    6. PAYOUTS
16. SURESITES
    1. HOW TO USE
17. SYNCED FINANCIAL PLATFORM
    1. TEAM MEMBER ADDITIONS
18. SLACK
    1. OPERATIONS
    2. ADDING & REMOVING MEMBERS
19. CLOSING THE LOCATION
    1. CHECKLIST